Online retail

Automation for online retail and ecommerce

More orders should not mean more manual work. We connect your shop, messengers, payments and stock so the routine runs itself and your team handles the exceptions.

What we build

Where time goes

The work that piles up

These are the patterns we see most often, and where automation pays off first.

Messages everywhere

Customers write on WhatsApp, Telegram, email and your site, and every reply depends on someone being online.

Orders checked by hand

Addresses, phone numbers and stock are verified manually before anything ships.

Payments matched manually

Bank transfers and payment notifications are compared with open orders one by one.

What we build

Systems that take the routine off your team

Each one connects to the tools you already use.

AI customer assistant

Instant answers and order collection across every channel, with hand over to your team.

Order validation

Addresses and contact details checked automatically before confirmation.

Payment matching

Incoming payments matched to orders, unpaid orders reminded automatically.

Stock and catalogue sync

Inventory kept in step between shop, marketplaces and warehouse.

Lead detection

New buyers spotted in community chats and social channels.

Sales reporting

Daily revenue, margin and channel reports without spreadsheets.

Questions

Good to know.

Which shop systems do you work with?

Shopify, WooCommerce, Shopware, custom shops and marketplaces with an API. We connect what you already use rather than replacing it.

Can automation handle multiple languages and markets?

Yes. Assistants, emails and documents can run in several languages, and data can be split by market for reporting.

Will customers know they are talking to AI?

We recommend being transparent. The assistant can introduce itself and hand over to a person whenever a customer asks or a case is unusual.

Let's build together

Have a workflow worth improving?

Whether you have a clear plan or just a starting point, we would love to hear what you are working on.