Workflow automation
We replace repetitive coordination with structured systems across delivery, finance, customer operations, and internal execution.
Explore service detailUNIDEX builds the systems that make complex operations feel controlled.
From process audits and workflow design to CRM, finance, reporting, support, and AI-enabled operations, we turn repeated execution into an operating layer your team can actually trust.
Essential cookies and limited analytics only.
Services
Built for operators who want less coordination drag and more dependable execution.
Every engagement is structured around a simple question: where does repeated work create delay, inconsistency, or avoidable cost? UNIDEX then designs the right level of automation around that answer.
CRM operations
Finance workflows
Reporting automation
Customer communication
Internal delivery
AI-assisted evaluation
Consulting and process design
We clarify the operating bottleneck first, then map a build path that is tied to commercial value rather than tooling noise.
Explore service detailData and AI systems
We connect CRM logic, reporting layers, document flows, and AI-assisted decisions without making the operating model fragile.
Explore service detailIndustry paths
Different industries break in different places, so the automation path should not look generic.
Hospitality
Bookings, staffing, restaurant operations, notifications, and financial visibility for multi-property teams.
Open industry pageB2B SaaS
Lead qualification, CRM hygiene, onboarding flows, pipeline routing, and internal reporting systems.
Open industry pageFintech
Billing lifecycles, reconciliation, release workflows, payment routing, and compliance-sensitive operating logic.
Open industry pageE-commerce
Messaging automation, order validation, reminders, payment follow-up, and customer communication across channels.
Open industry pageHR and recruitment
Candidate screening, structured evaluation, document analysis, and recruiter-ready comparison workflows.
Open industry pageAgencies and reporting teams
Recurring client reporting, campaign operations, dashboard delivery, and QA-heavy data workflows that need cleaner coordination.
Open industry pageHow it works
A delivery structure designed to reduce uncertainty before anything goes live.
The strongest automation projects begin with the right commercial framing. This six-step model turns discovery into implementation and implementation into measurable operational change.
01
Discovery
We clarify the workflow, the current friction, the systems involved, and the commercial cost of leaving the process manual.
02
Process audit
We map the flow in detail, identify failure points, and decide what should be automated, assisted, or intentionally remain human-led.
03
System design
You receive a practical implementation path, risk framing, and a scope that matches the operating reality of the business.
04
Build and QA
We implement the workflow, handle edge cases, and test for the situations that actually show up in day-to-day use.
05
Launch
The system is introduced with operational clarity so the team understands how it works and where it fits.
06
Optimization
We refine the automation based on adoption, new constraints, and the next highest-value opportunity.
Case studies
Proof is strongest when it is tied to a workflow change and a business result.
These examples show how UNIDEX approaches repeated friction in sales, finance, service, reporting, hospitality, and hiring operations.
See the full case study libraryB2B SaaS / Sales Operations
Workflow proofAI-powered CRM sales automation
Lead review, qualification, routing, CRM enrichment, and immediate alerts were unified into one dependable revenue-ops workflow.
Most visible gain
35% lower sales workload
E-commerce / Retail
Workflow proofMulti-channel communication bot suite
Telegram, WhatsApp, order validation, reminders, and lead detection were coordinated across a single automation layer.
Most visible gain
90% less service handling
AdTech / Digital Marketing
Workflow proofEnterprise reporting pipeline
Data warehouse pipelines, scheduled processing, and automated dashboards replaced repetitive analyst reporting work.
Most visible gain
Manual reporting eliminated
Fintech / B2B
Workflow proofBilling and payment automation
Invoice generation, reconciliation, payment processing, and compliance reporting moved into a more resilient lifecycle.
Most visible gain
40% lower finance ops cost
Hospitality / Operations
Workflow proofHotel and restaurant operations platform
Bookings, staffing, restaurant workflows, financial tracking, and notifications were brought into one operating system.
Most visible gain
Spreadsheet coordination removed
HR / Recruitment
Workflow proofAI candidate screening platform
First-round interviews, structured evaluation, and recruiter-ready summaries accelerated hiring without adding headcount.
Most visible gain
80%+ faster screening
ROI calculator
Automation is easiest to justify when the time, cost, and break-even logic are visible.
Use this estimator to frame the economic conversation before a detailed audit defines the exact workflow scope.
Projected return
435%estimated annual ROI
Break-even in 2.2 months
Measured in months
Monthly hours saved
48h
Estimated yearly savings
€18,432
Estimated investment
€3,444
Break-even window
2.2 months
Final scope depends on workflow complexity, integrations, exception handling, and adoption design, but this estimate gives a practical starting point for commercial decision-making.
Pricing
Pricing works best when it reflects the shape of the operating problem, not just hours on a task list.
Starter System
€1,000–€2,000
A clearly defined first automation for a team that needs one system delivered cleanly and without ambiguity.
One clearly defined automation
Delivered, tested, documented
Business System
Most common€2,000–€5,000
A more substantial workflow build for teams that need multiple steps, integrations, and stronger reliability in day-to-day operations.
Multi-step automation
Integrations (APIs, CRM, etc.)
Error handling + reliability
Advanced / Custom Systems
€5,000+
Business-critical systems work for companies connecting several workflows where responsibility, resilience, and scalability matter from the start.
Business-critical workflows
Multiple systems connected
High responsibility + scalability
Optional support
Support & Maintenance (optional)
Positioned as insurance rather than a requirement, this optional layer keeps a delivered system stable as APIs change, edge cases appear, or monitoring needs increase.
€100–€300 / month
bug fixes
API updates
monitoring
Reviews
FEConnect
“The billing module brought real structure to our payments operation. Automating the client lifecycle from invoicing through compliance reduced finance operations costs by 40%. Just as importantly, the system became stable enough for the team to trust it day to day instead of checking every edge case manually.”
Mashina.kg
“The refactor was not just technical cleanup. It supported a classifieds platform inside an ecosystem serving more than 1 million combined users, and the rebuilt advertising engine helped push ad revenue up by 4× while also creating room for auto-loan issuance tied directly to the marketplace.”
Loyo & Bondar
“The automation system improved both speed and clarity. Primary request processing became 3× faster, management recovered about five hours per week through meeting summarization, and moving the logic from no-code into FastAPI and PostgreSQL removed the data-loss issues we had been dealing with.”
FAQ
Most serious questions are about fit, complexity, and what happens after launch.
Contact
Start with a structured conversation, not a vague request form.
Share the workflow that is consuming time, creating delay, or causing avoidable friction. We will review the operating context, identify the most valuable automation opportunity, and respond with a practical next step.
Consultation requests are reviewed directly by the UNIDEX team.
UNIDEX s.r.o. · Prague, Czech Republic
What happens next
We review the operating context and identify the highest-friction workflow.
We assess tool dependencies, implementation risk, and the likely commercial scope.
We return with a clear recommendation for the most practical next step.